How to Book Your Luxury Chalet / B&B Stay
Booking your stay at Chalet Cygnet in Nendaz is easy.
Simply telephone Alpine Comfort on +41 (0) 27 288 22 12 or email us at firstname.lastname@example.org and we will be delighted to discuss your 2012 / 2013 Alpine holiday requirements.
If it is more convenient you can fill in our holiday enquiry form and we will contact you either by phone or e-mail as requested.
We will be able to provide details of availability, discuss any individual requirements you may have and provide a personal quotation which gives a detailed costing of the week. Please note that the chalet can accommodate a maximum of eight guests plus one infant which sleeps in a cot in the same room as the parents or guardian.
Chalet Booking Information
You may make a preliminary reservation at no cost to you. To give you time to confirm details with other members of your party, your preliminary reservation gives you first option on the chalet for a period of three days. If you do not confirm the booking within this time, your hold on the chalet will lapse and the chalet will be offered to other parties. However, on expiry, if there is no other interest in your chosen dates we can extend the option should you wish.
TO SECURE YOUR BOOKING
If you are ready to confirm the booking, we will send you the booking form. Having read and agreed with our booking conditions, please sign your chalet booking agreement and return it to us with the required SFR 300 non-refundable deposit per person. In the summer for bookings of less than one week we request a 50% Non-refundable deposit in order to secure your bookings.
If the signed paperwork is being sent to us without payment or proof of transfer of funds, your credit/debit card details must be noted on the signed chalet rental agreement, to allow us to continue to hold the reservation for you. By providing these details, you confirm your agreement to authorise Alpine Comfort to debit your card for the full amount due at the close of business 7 days after receipt of your signed quotation, should we not have received payment by this time.
Upon receipt of your signed quotation and necessary payments we will issue a confirmation invoice and it is only at this stage that your booking is confirmed subject to our booking conditions. Please do not book flights until this has been received. Please check your confirmation invoice carefully and inform us within 10 days should any changes need to be made.
Payment before your holiday. This is accepted in most currencies by cheque, bank transfer (net of charges) or credit card. We accept Visa and MasterCard. All credit card payments incur a surcharge of 3,7%. We do not accept cheques.
Payment in resort. Cash payments are accepted in local currency only. Visa and MasterCard payments will be processed in SFR Swiss Francs only. The vast majority of services we supply in-resort are passed on to you at cost with no handling fee. A charge of 3,7% is therefore levied on all in-resort credit card payments to cover the credit card and debit card payments.
BOOKING THROUGH AN AGENT
Please send your signed paperwork and all payments to your agent. Please do not hesitate to contact Alpine Comfort directly for any information or questions regarding Chalet Cygnet in Nendaz.
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